Privacy Policy

Fuzz ATX is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website, email communications, SMS messages, and other interactions related to our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, physical address, and other details provided during registration or service inquiries.

  • Pet Information: Details about your pets, including names, breeds, health conditions, and routines, to provide personalized care.

  • Communication Data: Messages exchanged via email, SMS, or other platforms, as well as preferences for receiving marketing communications.

  • Website Data: Information gathered through cookies, such as IP address, browser type, and pages visited, to improve website functionality and user experience.

2. How We Use Your Information

The information we collect is used to:

  • Provide and manage our pet care services.

  • Communicate with you about appointments, updates, and other relevant matters.

  • Send marketing communications, including promotions and newsletters, with your consent.

  • Conduct customer satisfaction surveys and improve our services.

  • Ensure website functionality and analyze performance.

3. Sharing Your Information

Fuzz ATX will never sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party tools or platforms (e.g., scheduling or payment processors) necessary to deliver our services.

  • Legal Obligations: Authorities when required by law or in response to valid legal requests.

4. Marketing Communications

You may receive marketing communications, such as promotional emails or text messages, if you have opted in. You can opt out at any time by:

  • Clicking the "Unsubscribe" link in our emails.

  • Replying "STOP" to SMS messages.

  • Contacting us directly via email or phone.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience.

  • Track website traffic and usage patterns.

  • Remember user preferences.

You can adjust your browser settings to block cookies, but some website features may not function properly as a result.

6. Data Security

We take reasonable precautions to protect your personal information, including:

  • Encrypting sensitive data.

  • Using secure servers and firewalls.

  • Limiting access to authorized personnel only.

While we strive to safeguard your information, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Request details about the data we have collected about you.

To exercise these rights, please contact us using the details below.

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Policy

Fuzz ATX reserves the right to update this Privacy Policy at any time. Changes will be posted on our website with the "Last Updated" date at the top of this policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: hello@fuzzatx.com

Thank you for trusting Fuzz ATX with your personal information. Your privacy is important to us!